1. Introduction
Qunected Inc. ("Qunected," "we," "us," or "our") is committed to protecting the privacy of our members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
We take your privacy seriously. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide to Us
In order to provide our exclusive networking service and implement our 100-point vetting system, we collect information that you provide directly to us, including:
- Account Information: Your name, email address, phone number, password, professional credentials, and other information you provide during the registration and vetting process
- Profile Information: Your biography, profile picture, professional experience, skills, education, location, portfolio, and other information you choose to include in your profile
- Communication Information: Messages, comments, feedback, and other content you send to other members or provide to us
- Service Information: Details about services you offer or seek through our platform
- Verification Information: Documentation and information required to verify your identity and professional credentials as part of our vetting process
- Payment Information: If applicable, payment details for premium features or subscription fees (note: we do not store complete payment card information)
- Survey Responses: Information you provide when responding to surveys or feedback requests
2.2 Information We Collect Automatically
When you use our App, we automatically collect certain information, including:
- Device Information: Information about your mobile device, including device model, operating system, unique device identifiers, IP address, mobile network information, and mobile operating system
- Usage Information: Information about your use of the App, including access dates and times, app features used, user activity, clicked links, and interactions with other members
- Location Information: With your permission, we may collect precise location information from your device
- Log Information: Log files, device identifiers, and tracking technologies to gather statistics about your browsing actions and patterns
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business Partners: We may receive information about you from our business partners, such as when you access our App through a partner platform
- Verification Services: We may use third-party verification services to validate your identity or professional credentials
- Social Media Platforms: When you connect your social media accounts to your Qunected account, we may collect information from those accounts (such as your connections, professional history, or preferences)
3. How We Use Your Information
We use the information we collect for various purposes, including to:
3.1 Core Service Functionality
- Assess your qualification through our 100-point vetting system
- Create and maintain your member account
- Operate, maintain, and improve the App and its features
- Connect you with other qualified professionals based on your location, expertise, and preferences
- Facilitate communication between members
- Process transactions and send related information
3.2 Communications
- Send administrative messages about your account or the App
- Respond to your comments, questions, and requests
- Provide customer service and support
- Send you technical notices, updates, security alerts, and support messages
- Send you promotional communications (subject to your preferences) about features, services, offers, and events
3.3 Analytics and Improvement
- Analyze usage patterns and trends to improve the App's features and content
- Monitor and analyze the effectiveness of the App and marketing activities
- Develop new products, services, features, and functionality
- Enhance the security and safety of the App
3.4 Legal Compliance and Protection
- Comply with legal obligations
- Prevent potentially prohibited or illegal activities
- Enforce our Terms of Service and User Agreement
- Protect the rights, safety, and property of Qunected, our members, and others
4. How We Share Your Information
We may share your personal information in the following circumstances:
4.1 With Other Members
- Profile information you choose to share on the App is visible to other members
- Messages and content you send to other members are visible to those recipients
4.2 With Service Providers
We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, including:
- Cloud hosting providers
- Payment processors
- Analytics services
- Customer support services
- Verification services
- Marketing and communication platforms
4.3 For Legal Reasons
We may disclose your information when we believe in good faith that disclosure is:
- Required to comply with a legal obligation, court order, or valid legal process
- Necessary to protect the rights, property, or safety of Qunected, our members, or others
- Appropriate to investigate potential violations of our User Agreement or Privacy Policy
- Necessary to detect, prevent, or address fraud, security, or technical issues
4.4 Business Transfers
If Qunected is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred or disclosed as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Retention and Security
5.1 Data Retention
We retain your information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining business and financial records, complying with legal obligations, resolving disputes, enforcing our agreements, and improving our services. Certain information may be retained after account closure for analytical purposes and record keeping integrity, as well as to prevent fraud, enforce our User Agreement, or take other actions permitted by law.
5.2 Data Security
We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive information
- Access controls and authentication requirements
- Regular security assessments
- Staff training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Choices and Rights
6.1 Account Information
You can update your account and profile information through the App settings. If you wish to delete or deactivate your account, you may do so through the App settings, but note that some information may remain in our records after your account is closed.
6.2 Communication Preferences
You can opt out of receiving promotional communications from us by following the instructions in those communications or by updating your preferences in the App settings. Even if you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.
6.3 Location Information
You can prevent us from collecting precise location information through your device settings, but this may limit your ability to use certain features of the App.
6.4 Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: You may request a copy of your personal information
- Correction: You may request that we correct inaccurate personal information
- Deletion: You may request that we delete your personal information
- Restriction: You may request that we restrict processing of your personal information
- Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format
- Objection: You may object to our processing of your personal information
To exercise these rights, please contact us at info@qunected.com. We may need to verify your identity before responding to your request.
7. International Data Transfers
Qunected operates globally, and your information may be transferred to, stored, and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy when transferred internationally, including:
- Using specific contracts approved for use in multiple countries that require the same protection of personal data
- Adhering to frameworks that ensure adequate protection when transferring data to certain jurisdictions
8. Children's Privacy
The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete that information immediately.
9. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means, such as email. The date the Privacy Policy was last revised is identified at the top of the page.
Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of those changes. We encourage you to periodically review this page for the latest information on our privacy practices.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at info@qunected.com.
11. Additional Information for Specific Jurisdictions
11.1 European Economic Area (EEA), United Kingdom, and Switzerland
If you are in the EEA, United Kingdom, or Switzerland, the following additional provisions apply:
- Our legal basis for processing your personal information
- Your rights under the General Data Protection Regulation (GDPR)
- How to contact our Data Protection Officer
- How to contact the relevant supervisory authority
11.2 California Residents
If you are a California resident, the following additional provisions apply:
- Categories of personal information collected
- Your rights under the California Consumer Privacy Act (CCPA)
- How to exercise your California privacy rights
- Our policy on "Do Not Track" signals
11.3 Other Jurisdictions
Additional information for other jurisdictions with specific privacy laws may be provided as applicable.